Description
The Enterprise Payments Risk Integration, Strategy, and Modernization team (PRISM) at Capital One is seeking a dynamic Manager who will play a pivotal role in driving risk mitigation across both strategic and emerging payments initiatives across the Enterprise.
In this role, you will be a key partner across critical payments initiatives and programs, working closely with technology, product, risk management, and operations teams to enable a risk-first approach to payments modernization and new businesses.
Responsibilities
- Strategic Leadership & Innovation: Serve as a key risk thought partner for new businesses and emerging payments activities, including evaluating AI capabilities, smart automation, and advanced analytics to continue to modernize the payments risk landscape.
- Risk Mitigation & Controls: Execute on core deliverables including documenting payments use cases and supporting lines of business in demonstrating adherence to payment risk policy & standards.
- Automation & Tech Modernization: Identify opportunities to deploy automation (e.g., RPA, natural language processing, predictive risk analytics) to streamline manual governance & oversight, operationalize controls, and improve monitoring efficiency.
- Cross-Functional Collaboration: Partner with Accountable Executives, Product, Tech, and Business Risk Offices to assess strategy, operations, and risks across all payment types (ACH, Wire, Cards, Real-Time Payments, etc.) throughout the payment lifecycle.
The Person:
- Exhibit outstanding influencing skills to effectively drive program efforts within and outside of your vertical business area.
- Strong foundational knowledge of risk management and/or payment types, rails, and operations (or a proven track record of rapidly mastering complex domain spaces).
- Possesses an ability to effectively collaborate with key stakeholders at all levels across the company to manage, inform and influence outcomes.
- An analytical mindset with a passion to implement Gen AI capabilities, agents, and automation workflows to enhance risk monitoring efficiency, ensuring the responsible implementation and governance of such capabilities.
- Deep understanding of payment networks (ACH, Wires, etc) and the associated regulatory environments.
- Results-oriented with an ability to deliver against goals and objectives.
- Team-focused, with demonstrated strong relationship-building and collaboration skills.
- Excellent analytical, problem-solving, and project management skills.
Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.
Basic Qualifications:
- High School Diploma, GED, or equivalent certification.
- At least 3 years of experience in risk management, audit or governance.
- At least 4 years experience in the banking or financial industry.
- At least 2 years of experience supporting, partnering and interacting with internal and external stakeholders.
Preferred Qualifications:
- Bachelor’s Degree or Military experience.
- At least 4 years of experience in risk management, audit or governance.
- At least 5 years of project management experience leading cross functional projects and programs.
- At least 3 years of experience managing senior level stakeholders.
- At least 3 years of experience working in payments.
- At least 3 years of people leadership experience.
- At least 3 years of process management experience.
- Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification.
Salary Information:
- McLean, VA: $151,900 - $173,400 for Risk Manager.
- Richmond, VA: $138,100 - $157,700 for Risk Manager.
Benefits:
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.