Description
As Gym Manager, you will be a strategic leader, creating an exceptional member experience while promoting health, fitness, and wellbeing within Soho Health Club.
You will oversee daily operations, lead and develop a high-performing team, ensure safety and cleanliness standards, drive member engagement, and contribute to achieving financial targets.
Main Duties
- People Management: Build and lead a best-in-class fitness team, manage recruitment, onboarding, performance reviews, training, and development.
- Productivity: Oversee scheduling, maintain gym presentation, monitor member feedback and usage data, and drive participation in group fitness classes and PT sessions.
- Financial Control: Support budgeted targets, achieve KPIs, optimise staffing and resources, and monitor operational costs.
- Standards: Maintain safety, cleanliness, and professionalism across the gym, ensure equipment is regularly maintained, and uphold health and safety procedures.
- Marketing & Member Engagement: Develop campaigns, create community fitness programming, host events, and gather member feedback.
- Business Development: Identify trends, introduce innovative programming, build partnerships, and review class schedules.
Required Skills/Qualifications
- 5+ years' experience in a high-profile fitness or wellness environment
- Level 3 Personal Training certification (minimum)
- Strong leadership with proven success in recruitment, training, and performance management
- Strategic, target-driven, and results-oriented
- Excellent organisational and communication skills
- Collaborative and comfortable working cross-functionally
- Highly adaptable, hands-on, and solutions-focused
- Passionate about fitness, with high standards of service delivery
Physical Requirements
- Physically fit
- Able to seize, grasp, turn, and hold objects with hands
- Able to work on feet for at least 10 hours
- Able to move, pull, carry, or lift at least 50 pounds
- Occasionally kneel, bend, crouch, and climb as required