Senior Business Analyst - Operations Performance & Analytics

Capital One's Anti-Money Laundering (AML) Program aims to protect communities, the company, and the country by preventing, detecting, and reporting suspicious activity within the financial system.

As a Senior Business Analyst - Operations Performance & Analytics, you will drive decisions across various Program functions to keep Capital One's AML defenses ahead of advancements in criminal practices.

Key Responsibilities:

• Analyze macroeconomic trends driving AML investigation volumes
• Develop business KPIs and KRIs to define and monitor program success
• Combine understanding of potential illegal activities to define criteria for identifying suspicious transactions/financial activities
• Optimize the investigative process through operational risk management, investigator productivity, and capacity planning
• Analyze Capital One Financial businesses' contributions to AML investigations, ensuring fair and accurate accounting for AML expenses

General Responsibilities:

• Analysis: Identify business challenges and opportunities for improvement, making strategic or tactical recommendations
• Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
• Execution: Involve problem frameworks, develop hypotheses, test and analyze, solution development, scope operational feasibility, lead implementation efforts, and develop a monitoring plan
• Partnership: Work closely with colleagues across Capital One, including IT, Sales, Operations, Finance, and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation: Proven track record of decision-making and problem-solving based on analytics
• Strong business judgment, leadership, and integrity: Tenacious decision-maker with a healthy, aggressive, yet responsible approach to business
• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills
• Clear results orientation: Display an intense focus on achieving short-term and long-term goals
• Successful track record of thriving in a fast-paced, entrepreneurial, and dynamic environment

Requirements:

• At least 2 years of professional experience performing analysis
• Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field)
• Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Master's Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 1+ years of experience in Statistical model building
• 1+ years of experience in market research
• 1+ years of experience in SQL querying
• 2+ years of experience in business analysis
• 1+ years of experience in consulting

Salary: $101,100 - $115,400 per year

Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.