Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.
Primary Job Duties & Responsibilities
- Research, track, monitor, and control membership levels in assigned territories to meet and exceed client commitments, goals, and expectations.
- Develop and help implement production plans for assigned clients, partnering with Customer Success.
- Work with the Operations team to understand and establish client goals and develop and implement provider plans for meeting those goals.
- Forecast staffing needs in assigned regions and make recommendations, partnering with Recruiting.
- Create, maintain, and present reports to the leadership team to effectively communicate trends and the status of current tasks.
- Communicate key insights and findings to Operations team leadership.
- Actively communicate regarding overall Production trends and client-specific metrics.
- Monitor performance KPIs of assigned health plan partners, including production and client comps, to accurately represent production progress and inform strategy.
- Respond promptly to inquiries.
- Consolidate complex analyses into simple, consumable content with a focus on driving change through data.
Requirements
- 3 to 5 years of prior relevant experience.
- 2 to 3 years of stakeholder management experience.
- Proficient experience working within Excel.
- Strong organisational, problem-solving, and analytical skills, with the ability to manage multiple priorities.
- Ability to deal with ambiguity and adapt to changing business conditions.
Preferred Experience
- Prior Power BI experience.
Education
- Bachelor's degree preferred.
Anticipated Weekly Hours
- 40 hours per week.
Time Type
- Full-time.
Pay Range
- $46,988.00 - $102,000.00 per year.
Benefits
- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.