Description
As a Business Manager at Charlotte Tilbury's Flannels Fosse Park in Leicester, you will be the life and soul of the counter, leading a team to deliver exceptional customer experiences and drive sales success.
Your responsibilities will include:
- Managing and developing a team to achieve daily and monthly KPI targets
- Driving sales success through motivation and leadership
- Building genuine emotional connections with customers and providing expert artistry
- Leading and motivating a high-performing team through daily briefs and performance meetings
- Ownership of recruiting exceptional talent and managing end-to-end recruitment processes
- Developing and delivering a compelling eventing strategy for the counter
- Ensuring brand compliance with policies and procedures
- Managing stock levels and analysing sales data
- Executing flawless visual merchandising and grooming standards
The ideal candidate will have:
- An entrepreneurial mindset and commercial acumen
- Strong people management and leadership skills
- Ability to build strong relationships with team members and stakeholders
- Dynamic and inspirational approach to customers and peers
- Passion for beauty and artistry
- Strong emotional intelligence and engaging personable skills
- Time management and prioritisation skills
- Agile and solution-orientated approach
- Resilience when dealing with ambiguity
- Confident leadership to galvanise a team through a strong sense of purpose
We offer a range of benefits, including:
- A structured induction programme
- Structured career development
- Wellness and social benefits, including Assist Programs and regular social connects with colleagues