Description
We’re looking for an ambitious and experienced Retail Manager to join our Global Travel Retail team. The successful candidate will help drive the Charlotte Tilbury business in stores whilst building and nurturing strong Retailer partnerships to deliver industry-leading financial results.
As a Retail Manager you will:
- Define development & growth strategy with the Head of Travel Retail for the UK & ROI and implement successfully in your region/stores.
- Deliver sell out in line with forecast commitments.
- Produce & track against store level forecasts to support financial business commitments.
- Build strong relationship with Retailer contacts to optimise brand presence, maximise share of voice and negotiate industry leading joint trading plans.
- Identify and capitalise on opportunities to drive brand awareness, performance, and market share across the region.
- Work in close collaboration with the Head of Travel Retail, Sales Executive & Travel Retail Marketing & VM teams to develop, launch and sustain plans for all stores and NPD.
- Lead quarterly business reviews & half year external strategy meetings producing strong insight and action driven 360 plans.
You will also:
- Recruit high performing Retail teams for every store launch.
- Lead and inspire your team of Business Managers, ensuring each manager has clear objectives & SMART KPIs.
- Manage time effectively between the Magic office and regular store visits.
- Lead initiatives and actively encourage action plans to address performance and engagement needs.
- Work with the Retail People Partner of the region to support you in the delivery of your people plan.
Effective Commercial & Budget Management:
- Support Head of Travel Retail UK & ROI in the forecasting of all revenue budget cycles for your network of stores.
- Forecast and manage all retail staffing, consolidating with finance and retailer partners on a monthly basis.
- Track and recommend FTE levels across all stores to maximise financial investments.
- Manage the in-store payroll budget for your area.
Who you will work with:
- You will report into the Head of Travel Retail UK & ROI.
- You will work closely with Marketing teams and Sales Executive on assortment optimisation.
About you:
- Significant experience in Retail Sales Management, with direct experience in Travel Retail desirable.
- Strong people focus, team spirited and passionate about developing teams.
- Proven track record of successful negotiations & ability to influence others.
- Target-focused and results-driven.
- Excellent numerical and analytical skills.
- Effective communicator, both written and verbal.
- Personable and approachable, able to build rapport quickly & effectively.
- Self-starter, able to motivate oneself and others.
- Comfortable working in ambiguity, fast pace & high growth.
Why join us?
- Be a part of this values driven, high growth, magical journey.
- We’re a hybrid model with flexibility, allowing you to work how best suits you.
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
- Inclusive parental leave policy.
- Financial security and planning with our pension and life assurance for all.
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
- Bring your furry friend to work with you on our allocated dog friendly days and spaces.
- Generous product discount and gifting!