Description
Join Wolt as a Serbian-Speaking Support Associate
We are looking for full-time Support Associates to join our Support team in Kragujevac!
Responsibilities
- Support customers, courier partners, and venues via live chat and phone.
- Ensure smooth delivery operations.
- Develop the support function with the support team and other teams within Wolt.
Requirements
- Great communication skills with a personal touch, customer-obsessed and team-oriented mindset.
- Comfortable working hybrid (in the office several days a week).
- Ability to work in shifts (mornings, evenings, and weekends).
- Fast learner, able to multitask, and work in a fast-paced environment.
- Fluent in Serbian and professionally proficient in English.
Benefits
- Private health insurance for all employees.
- 25+ days of vacation per year.
- Wolt credits cashback benefit.
- Employee assistance program.