Description
As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.
You will:
- Deliver exceptional customer experiences, finding the right products and services to suit their needs
- Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions
- Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs
- Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals
Benefits include:
- 30% off Telstra services and exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
- Access to over 17,000 learning programs through LinkedIn Learning and a range of development opportunities
- Flexible working hours and a supportive approach to parental leave
- Monthly performance rewards and a range of recognition programs
- An inclusive culture where everyone's unique perspective is valued and respected
Requirements:
- Great communication skills, connecting with people and making their day better
- Solution-oriented approach, thinking on your feet and tailoring solutions for each customer
- Sales drive, motivated to achieve and exceed sales targets and KPIs
- Passion for learning, growing and developing your skills in a dynamic environment
- Resilience and positivity, having a can-do attitude even when things get busy
- Customer-facing experience is a plus, but not required