Description
About the Role
We are looking for a Manager, Revenue Strategy Operations, CN to join our Strategy & Operations team in Shanghai.
Key Responsibilities
- Manage the account handover process between Field/Mid-Market Business Development, Customer Success Managers, and Account Managers to ensure smooth execution of account transitions.
- Conduct quality checks on account handovers and maintain/update account handover documentation and workflows.
- Design and execute sales incentive programs for the SME team, including data cleansing and analysis.
- Communicate incentive structures and updates to Field/Mid Market Account Executives and monitor/report on program effectiveness.
- Develop and maintain streamlined documentation for incentive schemes and collaborate with cross-functional teams to design and implement incentive programs aligned with business goals.
- Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team.
Qualifications
- Bachelor's degree or higher from a reputable university.
- 3+ years of experience in sales operations, revenue operations, or a related field.
- Experience in a large-scale technology or financial services company is highly preferred.
Required Skills
- Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
- Excellent communication and collaboration skills, with the ability to work effectively across teams.
- Detail-oriented with strong organizational and project management skills.
- Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.