Description
The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
We are seeking a Product Manager to drive the discovery, development, and adoption of products and platforms that help agencies' IT teams in the applications delivery in the areas of quality and security. Taking an outside-in view, you will be understanding their pain points, identifying opportunities for tooling and automation, and translating these into impactful products.
Problem Discovery & Product Strategy
- Conduct deep discovery with agency IT teams to uncover toil and bottlenecks in application delivery
- Define product vision, strategy, and roadmap aligned with agency priorities and GDT HQ's mission
- Build business cases for new products and features; conduct market research to inform decisions
- Track key metrics to measure product impact and adoption across agencies
User Engagement & Stakeholder Management
- Build strong relationships with agency IT teams, CIOs, and cross-government stakeholders
- Lead user research , interviews, contextual enquiries, and usability testing , to deeply understand agency workflows
- Facilitate co-creation workshops and regular product reviews with agencies
- Translate user insights into actionable requirements, user stories, and acceptance criteria
- Communicate roadmap updates and manage expectations with senior leadership
Agile Delivery & Engineering Collaboration
- Lead sprint ceremonies: planning, stand-ups, reviews, and retrospectives
- Manage and prioritise the product backlog based on agency impact and strategic alignment
- Work closely with engineering leads to remove blockers, manage dependencies, and balance technical debt
- Drive product launches and adoption strategies targeted at agency IT teams; monitor and iterate post-launch
What we are looking for
- At least 5 years in product management with at least 7 to 10 years of strong track record of end-to-end delivery
- Proven experience in agile environments, product discovery, and cross-functional team leadership
- Experience managing stakeholders across organisational levels, including senior leadership
- Technical fluency to engage meaningfully with engineering teams on architecture and feasibility
- Familiarity with SDLC, CI/CD practices, cloud infrastructure, REST APIs, and identity/authentication concepts
- Proficiency in product and agile tools (e.g. JIRA, Confluence, product analytics tools)
- Knowledge of DevOps, security or automation/testing tools is a strong advantage
What we offer you
- GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives
- Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks