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From the employer's careers site First seen 31 Oct 2026

Manager, Product Manager - Case Servicing

Capital One senior full-time

Salary

$164,800 - $188,100

Apply on Capital One

Description

Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

As a Manager, Product Management for Case Servicing Strategy, you will look across the servicing landscape to prioritize high-leverage opportunities and prepare new experiences for development. This role requires managing multiple stakeholders, learning new domains quickly, leading discovery and ideation, and partnering with product managers and tech teams for implementation.

The ideal candidate will demonstrate proficiency in five key areas:

  • Human Centered: Obsessing about internal and external customer needs to reimagine and innovate product solutions
  • Business Focused: Delivering game-changing outcomes by focusing on leverage and execution excellence
  • Technology Driven: Leveraging technology to deliver innovative and resilient solutions
  • Integrated Problem Solving: Identifying and resolving complex problems to deliver outcomes while mitigating product risks
  • Transformational Leadership: Leading cross-functional teams to solve customer problems and drive organizational alignment

Basic qualifications include a Bachelor's or Master's degree in a quantitative field, business, or marketing, or a Bachelor's degree in any field with at least 3 years of Product Management experience.

The salary range for this role varies by location:

  • McLean, VA: $164,800 - $188,100
  • New York, NY: $179,700 - $205,100
  • Richmond, VA: $149,800 - $171,000
  • Wilmington, DE: $149,800 - $171,000

This role is also eligible to earn performance-based incentive compensation, including cash bonuses and/or long-term incentives.

Capital One offers a comprehensive set of health, financial, and other benefits to support total well-being.

Skills

Required

Nice to have

  • Experience translating business strategy into consumer-facing digital products

Ready to apply?

You apply with the employer directly. Their original posting is here: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/New-York-NY/Manager--Product-Manager---Case-Servicing_R247126-1

Apply on Capital One