Description
Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
The Manager, Product Manager for the Associate Servicing team plays a critical role in achieving the company's goals. This is a highly collaborative, strategic role where the individual will work closely with tech, operations, and business partners to provide servicing associates the tools and resources they need to care for customers.
The ideal candidate will demonstrate proficiency in five key areas:
- Human Centered: Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused: Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven: Leverages technology to deliver innovative and resilient solutions that enable both near-term and long-term value
- Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership: Leads cross-functional teams to solve customer problems and drive organizational alignment
The role requires a Bachelor's or Master's Degree in a quantitative field, Business, or Marketing. Alternatively, a Bachelor's degree in any field and at least 3 years of Product Management experience are acceptable.
This role is designated as a hybrid position, requiring adherence to Capital One's hybrid policy regarding required on-site presence at the designated office location.
The salary ranges for this role are:
- McLean, VA: $164,800 - $188,100
- New York, NY: $179,700 - $205,100
- Richmond, VA: $149,800 - $171,000
The role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
Capital One offers a comprehensive set of health, financial, and other benefits that support total well-being.