Description
Gong harnesses the power of AI to transform how revenue teams win.
The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.
In this role, you will be directly responsible for ensuring the success of Gong’s largest clients by providing strategic guidance, driving customer transformation journeys, and building long-lasting relationships with key stakeholders.
You will work closely with the Sales and Customer Success teams to align Gong’s solutions with the revenue goals of senior leaders, guiding our enterprise customers from point solutions to long-term, autonomous revenue AI transformation.
Responsibilities
- Build and maintain trusted advisor relationships with VP to C-suite revenue leaders, guiding them through their Gong transformation journey and ensuring long-term success.
- Lead high-level, consultative discussions with customers to uncover their most pressing revenue challenges and opportunities.
- Use Gong’s maturity model to assess and identify gaps in customers' revenue operations, then design customized, long-term roadmaps to help them achieve their revenue objectives.
- Work closely with Sales, Account Management, Product, Marketing, and other internal teams to align customer needs with Gong’s strategic objectives.
- Create, execute, and optimize long-term strategic plans for each customer, focused on driving business outcomes and ensuring measurable ROI from Gong’s solutions.
Qualifications
- 8+ years of experience consulting or leading strategic functions, with a focus on enterprise or Fortune 2000 companies.
- Exceptional ability to communicate and build relationships with C-suite executives, VPs, and senior leaders.
- Experience in consultative sales, business transformation, and driving long-term customer success and ROI.
- Familiarity with revenue operations, sales technology platforms, and a deep understanding of the challenges faced by sales and revenue teams.
Perks & Benefits
- Medical, dental, and vision plans
- Wellbeing Fund - flexible wellness stipend
- Mental Health benefits with covered therapy and coaching
- 401(k) program
- Education & learning stipend
- Flexible vacation time
- Paid parental leave
- Company-wide recharge days each quarter
- Work from home stipend
The annual OTE for this position is $168,000 - $250,000 USD.