Description
As a Credit Controller at WSP, you will proactively manage a portfolio of clients, using your influencing skills to remove roadblocks preventing clients from paying their invoices.
You will have clear ownership of a UK and/or overseas debt ledger, resolving easy and tricky debts. You will build great relationships across all levels of the business, drive cash flow to meet targets, help stakeholders understand how to use the Debt Collection Agency, and raise the profile of credit policies and Credit Management services.
In this role, you will:
- Manage multiple priorities, your own time, and meet deadlines
- Have great attention to detail and understand what it takes to deliver an excellent service to customers
- Be comfortable with telephone communication and writing accurate and concise emails
- Ideally have credit control or accounts receivable experience, or similar transactional accounting experience
- Possibly be studying for or have CICM (Chartered Institute of Credit Management) exams
You will become part of an energetic team, working together to support stakeholders in collecting payments for exciting projects. The majority of your time will be spent getting in touch with clients on the ledger you're responsible for, ensuring they have invoices and overcoming any roadblocks to payment.
You will build relationships with key stakeholders across Finance and the operational business, using those connections to push debts to their conclusion through joining calls with clients or debt review calls. You will become a key member of the wider business team and an expert in collecting cash in the industry.