Description
Spire Hull and East Riding Hospital are looking for a detail-oriented and customer-focused Business Administrator to join our team. In this role, you will ensure the smooth running of administrative processes within the hospital, maintaining strict compliance with Spire procedures and supporting financial processes. You'll play a key part in delivering an exceptional experience for patients and stakeholders.
Key Responsibilities
- Respond to patient queries professionally and compassionately, both system-based and face-to-face.
- Process billing promptly and accurately, resolving issues and liaising with internal teams and shared services.
- Perform cashiering duties, reconciliations, and post entries to accounting systems.
- Coordinate payments for invoices, consultant fees, and patient refunds.
- Monitor overdue vendor debt and arrange collections where necessary.
- Support other administrative tasks as required.
What We're Looking For
- Strong numeracy and Excel skills.
- Accounts Payable, Purchase Ledger, or basic accounts experience (advantageous but not essential).
- Passion for delivering excellent customer service
- Strong planning and organisational skills
- Problem-solving mindset with a focus on continuous improvement
- Effective communication and collaboration
- High attention to detail and standards
- Ability to handle confidential information and adapt to flexible work processes.
Shifts: Monday - Friday 9-5
Benefits
- 35 days annual leave inclusive of bank holidays Pro Rata
- Employer and employee contributory pension with flexible retirement options
- Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free onsite parking