Description
Job Overview
As Technical-Logistical Support (TLB) Manager within our In-Service Support (ISS) discipline, you will plan and steer the technical and logistical support of our systems in operation. You will apply the relevant ASD S-Series specifications to keep our platforms available, supportable, and mission-ready. Working in German with public contracting authorities (öAG), you will support procurement processes and apply the fundamentals of public procurement and contract law. You will manage the interface between development and operations, connecting developmental support (ETB) with in-service realities. Your work ensures our ever-progressing technology reaches the field, stays sustained, and continues to protect the democracies we serve.
Day-to-Day Responsibilities
- Plan and steer technical-logistical support (TLB) for systems in operation, applying the relevant ASD S-Series specifications to sustain availability and supportability
- Support procurement processes and apply the fundamentals of public procurement and contract law when engaging public contracting authorities (öAG)
- Act as the primary point of contact for the öAG, communicating clearly on support status, requirements and deliverables in German
- Manage the interface between development and operations, translating developmental support (ETB) inputs into operational support outcomes
- Track and improve supportability metrics across the in-service lifecycle to reduce downtime and sustain mission readiness
Requirements
- Communicate confidently with customers and public contracting authorities, in fluent German and English (C1 or equivalent)
- Apply the ASD S-Series specifications to technical-logistical support in an operational setting
- Understand the fundamentals of public procurement and contract law (öAG-Vertragsrecht) and use them in day-to-day engagement
- Coordinate across development and operations, with a working understanding of developmental support (ETB)
- Turn complex support requirements into clear, actionable plans that keep systems available
Nice to Have
- Experience supporting complex platforms in the defence or aerospace sector
- Familiarity with related ASD specifications such as S1000D, S2000M and S3000L
Benefits
- Competitive salary and VSOP options
- Relocation support: up to €2,500 and 4 weeks temporary accommodation
- Learning: €500/£450 yearly allowance
- Health & wellness: gym membership and mental health support (Nilo.health)
- Social: regular company events and monthly social allowances
- Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers
- Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work