Description
Mastercard is seeking an Account Manager to drive its B2B customer strategy forward. As an Account Manager, you will design and drive business with key customers, lead and manage existing customer relationships, and identify opportunities and customer needs across a portfolio of accounts.
Responsibilities:
- Lead and manage existing customer relationships, and work to identify opportunities and customer needs across a portfolio of accounts.
- Connect customer needs with potential MA solutions with relevant teams, including partnership potential with customer group.
- Develop and structure customized pitches and proposals to meet client needs and addressing opportunities.
- Arrange client engagement throughout sales cycle and negotiate to gain strong outcomes for Mastercard.
- Arrange all aspects of client servicing and client satisfaction.
- Conduct necessary administrations and reporting to manage and grow MA revenue.
- Manage multiple customer relationships simultaneously through an efficient and scalable engagement model.
Requirements:
- Fluent in Japanese and business level English language.
- Basic business skills (e.g. multi-task management, analysis, documentation, presentation).
- Consultative sales, business development or equivalent experience would be preferable.
- Knowledge/experience on digital payments, or IT/Strategy consulting experience would be a plus.