Description
We are seeking a qualified and passionate Floor Housekeeper to join our team at Soho House Roma. You will have at least 1 year of experience in high-profile hotel operations and a natural talent for first-class service.
As part of our Soho House team, your role is to ensure that our members have an extraordinary experience every time they stay with us. With a natural flair for hospitality, we will give you a platform to connect, grow, have fun, and make an impact.
Responsibilities:
- Clean and prepare guest rooms, including making beds, dusting, vacuuming, and disinfecting areas;
- Ensure that all linens, towels, and toiletries are presented impeccably and replaced if necessary;
- Personalize the member's experience by respecting Soho House standards for room setup and atmosphere, including specific lighting, toiletries, and exclusive fragrances;
- Disinfect bathrooms, including cleaning sinks, toilets, showers, and mirrors;
- Stock and arrange toiletries according to Soho House guidelines;
- Collect, wash, dry, fold, and return members' clothing items;
- Report any repairs or maintenance needs to the responsible manager to maintain exceptional service standards;
- Ensure that all areas are presentable and meet House standards;
- Provide friendly and professional service when interacting with members.
Attitude and Skills:
- Team player who communicates well with all colleagues;
- Punctual, reliable, and trustworthy;
- Positive mentality;
- Previous experience in the hospitality industry;
- Ability to work with minimal supervision and maintain high performance;
- Customer-oriented and friendly;
- Attention to detail and structured work style;
- Good linguistic skills in English and Italian.
Benefits:
- Competitive salary package (€21,104.30 RAL);
- Soho Friends membership;
- Internal canteen;
- Cinema and gym classes;
- 50% discount on Health Club;
- 50% discount on Food and Beverage;
- Global Benefit: $100 per night at any Soho House property worldwide.