Description
We are seeking a proactive and dynamic individual to lead our Reception team at Ibis Styles Taubaté, ensuring operational excellence and providing memorable experiences for our guests.
The Ibis Styles Taubaté hotel combines hospitality, comfort, and creativity in a music-inspired environment, offering a unique experience for guests.
Responsibilities:
- Inspire, develop, and engage the team to provide excellent customer service
- Ensure smooth operation of the hotel, including routines, audits, cash handling, and administrative processes
- Drive results by monitoring targets, sales, and indicators
- Identify areas for improvement, resolve issues, and maintain hotel standards
- Update Accor platforms and participate in maintaining hotel standards
Requirements:
- Experience in hospitality and team leadership
- Proactivity, organisation, and excellent communication skills
- Problem-solving and decision-making initiative
- Focus on results, quality, and guest satisfaction
- Availability for shift work
Benefits:
- Medical assistance
- Dental assistance
- Bonus
- Meal allowance
- Transportation allowance
- Life insurance