Description
We are seeking a Europe Card Issuing Sales Manager to join our team in Amsterdam. As a key member of our sales team, you will be responsible for managing and developing relationships with our customers across Europe, working closely with Coverage and Product teams, and operating within a matrix structure with clear revenue accountability.
Your main objectives will be to ensure customer satisfaction, identify new business opportunities, and act as the key link between the client and our internal teams. You will also proactively explore and pursue new opportunities with potential customers in the market to support our Issuing and wider Europe Cash Management growth strategy.
Key Responsibilities:
- Customer & Account Leadership: Acting as the primary point of contact on the commercial card side for key accounts and maintaining long-term relationships.
- Developing a comprehensive understanding of clients' needs, strategies, and business environments.
- Negotiating and managing contracts and commercial agreements.
- Leading the full sales cycle, from opportunity identification to successful deal closure.
- Sales and Commercial Strategy: Own sales targets, forecasting, account planning, and revenue growth initiatives.
- Identify and develop new business opportunities within your accounts, also via non-traditional buying centres.
- Act as a proactive hunter to identify, approach, and secure entirely new potential customers and strategic prospects.
- Develop pricing strategies in alignment with commercial objectives.
- Monitor KPIs and adjust strategies to drive sustained growth and profitability.
- Cross-Functional Collaboration: Work closely with coverage, sales, B2B card consulting, product, and operations teams to ensure customer and market needs are met.
- Foster a culture of collaboration, accountability, and continuous improvement within the team and across functions.
- Market Insight: Stay informed about European market trends, competitive landscape, technological developments, and regulatory changes impacting payments and issuing.
Requirements:
- Proven experience in B2B card solution sales or relationship management, within financial services (bank or fintech).
- Ability to articulate both functional and technical aspects of cards platforms; strong technical depth aligned to solution / technical architecture.
- Relevant higher education degree or equivalent experience.
- Excellent English, as well as Dutch language skills; other languages considered a plus.
- Proven track record in new customer acquisition and business development.
- Strong negotiation, communication, presentation, and data-driven decision-making skills.
- Structured, goal-oriented, and proactive working style.
- Knowledge of the payments industry (especially issuing, but also wider working capital and complex cash management solutions) is highly desirable.
- Proficiency with CRM systems and digital sales methodologies.