Description
We are seeking a full-time Receptionist/Administrator to join our team at Ridgmount Practice, a well-established NHS GP Practice located in London.
The role is varied and would suit an individual who has previous GP Practice experience, can prioritise and organise a busy workload, use own initiative, has excellent attention to detail, and excellent communication and IT skills.
The successful candidate will be required to:
- Ensure that all enquiries are efficiently and courteously handled via face to face, by phone and those received electronically
- Receive and direct patients on arrival
- Record patients details on notes accurately and neatly
- Respond to and process information received regarding patients change of details
- Deal with telephone calls
- Take messages for clinicians and other staff and ensure that they are passed on quickly and accurately
- Receive and record requests for home visits and ensure that they are passed to the on-call doctor quickly
- Return records to NHSE when patient is removed from list
- Enter registration details of newly registered patients on to database and to keep these records up to date when patient details change ensuring accuracy of information
- Book / cancel patient appointments on computerised appointment system
- Send and receive emails
- Be available as required for extra hours of overtime when required
- Attend general meetings and receptionist meetings when required
The practice offers a range of benefits including:
- NHS pension scheme
The interview process will consist of a telephone call followed by a face-to-face meeting.
The salary is negotiable depending on experience.