Description
We are seeking a Communications & Public Involvement Coordinator to support communications and public engagement efforts for transportation infrastructure projects in the Mid-Atlantic region.
Your Impact:
- Develop effective public outreach materials to maximise public awareness and understanding of infrastructure projects
- Take initiative on and ownership of public involvement tasks to develop effective strategies that solicit public input
- Organize and participate in stakeholder and public engagements and implement public involvement tools and strategies
- Serve as liaison between projects, stakeholders, and the community to help inform project development.
Duties and Responsibilities:
- Develop and implement messaging and engagement strategies that educate the community on the purpose, need, benefits, and perceived impacts of projects and programs
- Develop news releases, brochures, fact sheets, surveys, media alerts, and other collateral for the public and media
- Research and write content for a variety of communication channels, including website, social media, presentations, marketing materials, and media notifications, and talking points
- Coordinate and participate in virtual and in-person public meetings and community events with various neighborhood groups and/or other stakeholders as assigned
- Attend external project, agency, and community meetings to provide public involvement updates and identify public involvement issues
- Analyse public feedback and comments and draft responses to public inquiries, escalated stakeholder issues, and media inquiries
- Implement strategic social media outreach plans including the research, writing, and vetting of various posts
- Review and analyse stakeholder feedback, including digital impressions and interactions
- Develop survey questions to collect input from stakeholders on a range of topics, and analyse and summarise results
- Direct the work of support services such as graphic design, website development, video, and photography as needed
- Monitor, archive, and escalate media coverage of project issues
- Work closely with project teams and clients on communications alignment with client priorities and program messaging
- Identify opportunities for community and professional involvement for the project team
- Build strong relationships with internal and external clients and assist with business development activities
- Interact in a clear and concise manner with a variety of diverse audiences
- Perform other duties as assigned or required by WSP USA Inc. and our clients.
Requirements:
- Bachelor's Degree in Communications/Public Relations, Marketing, Journalism, Urban Planning, or a related field
- 3-5 years of communications or planning experience
- Outstanding oral, written, and interpersonal communication skills
- Superior organisational, time management, and creative skills
- Proven experience writing content for website, social media, and media notifications
- Ability to understand and translate complex, technical information into easy-to-understand content for public consumption
- High attention to detail; proofreading skills
- Deadline driven with the ability to multi-task in a fast-paced environment
- Proven experience using social media for outreach campaigns
- Strong computer skills with proficiency in Microsoft Office, Word, Excel, and PowerPoint
- Ability to work effectively with teams and demonstrate initiative to lead tasks
- Ability to work well with the public and interact effectively with all organisational levels, including senior management
- Ability to work meetings and events on some nights and weekends
- Ability to travel to facilitate meetings and events
- Candidate must be able to immediately work in the United States on a full-time permanent basis.
Benefits:
- Medical, dental, vision, disability, and life coverage
- Retirement savings
- Paid sick leave
- Paid vacation
- Paid parental leave
- Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
- Expected Salary: $80,500 - $110,500