Description
The S&P Global Energy Commercial and CX Graduate Program is an 18-month program that begins with an intensive 5-week onboarding in London, followed by 3 months with the APAC Customer Success Team. You will focus on building foundational knowledge of commodity markets, developing business skills, and learning about S&P Global Energy data, research, and analytical products.
As a graduate, you will be a primary contact for clients, providing solutions to their requests in a timely, professional, and courteous manner. You will also provide training on S&P Global Energy products through virtual and onsite visits.
The program consists of rotations to customer success, sales, channel management, and marketing functions, allowing you to gain a holistic perspective of the business. You will complete certification milestones and a rigorous evaluation process that tests and stretches your skills and capabilities.
Responsibilities:
- Help clients understand how to navigate and extract useful data from the S&P Global Energy product range.
- Liaise with content, commercial, and technical teams to address client queries and ensure data is maintained to the highest standards.
- Proactively reach out to clients for face-to-face/virtual training.
- Conduct research on important issues in energy and commodity markets and present to colleagues.
- Support sales teams with research and proposals.
- Build account overviews and plans to support strategic sales teams.
- Design data-driven models and templates for clients.
- Create marketing materials for commercial culture initiatives and future graduate cohorts.
- Get involved in special project initiatives as needed.
Requirements:
- Ability to join a class of new hires in late February 2027.
- BSc or BA degree, or equivalent.
- Fluent command of Japanese and English.
- Strong presentation and communication skills.
- Familiarity with or strong interest in learning about financial and commodity markets.
- Good PC skills, including Microsoft Office products.
- Well-versed in Excel.
- Ability to effectively multi-task and work independently.
- Willingness to learn and take on a wide variety of tasks.
Benefits:
- Health & Wellness: healthcare coverage designed for the mind and body.
- Flexible Downtime: generous time off to keep you energized.
- Continuous Learning: access to resources to grow your career and learn new skills.
- Invest in Your Future: competitive pay, retirement planning, and financial wellness programs.
- Family Friendly Perks: benefits for partners and little ones.
- Beyond the Basics: retail discounts and referral incentive awards.