Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products.
Your Responsibilities:
- Provide customer-centric advice on financial products
- Build sustainable customer relationships through personal conversations and telephone contact
- Take responsibility for customer care in your branch
- Collaborate closely with your branch team
- Organise your workday independently and serve as a competent contact for customers on financial matters
Your Profile:
- Sales talent with a passion for working with people from diverse backgrounds
- Successful commercial training - ideally as a bank clerk - or several years of experience, preferably in customer consulting or sales
- Lateral entrants with a passion for working with people are welcome
- High service competence and resilience in everyday work, as well as openness to rapidly changing conditions
- Strong interest in financial topics and economic interrelationships
Your Benefits:
- Secure, permanent, and responsible job in a motivated and helpful team
- Good salary, Christmas and holiday pay, and attractive performance-related remuneration
- Our collective agreement offers a 38.5-hour week for a balanced work-life balance
- Part-time employment possible by agreement
- We offer clear career paths and diverse development opportunities
Additional Benefits:
- Emotional well-being: offers such as counselling in difficult life situations and mental health promotion
- Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle advice
- Social networking: support through family service, fitness centre, flexible working hours, and a culture of diversity and equal opportunities
- Financial security: offers such as pension plans, employee bank services, company bike, and Germany ticket