Description
Anthropic's mission is to create reliable, interpretable, and steerable AI systems.
We're looking for a Director, Order-to-Cash Assurance to ensure every order is priced, billed, collected, and recorded correctly.
You'll be embedded in the O2C Transformation team, working closely with Order Management, AR & Collections, Revenue Accounting, Billing Engineering, and Go-to-Market.
Key responsibilities:
- Design and run recurring audit programs across the O2C lifecycle
- Define accuracy metrics with baselines and targets
- Trace findings to root cause and work with the owning team on the fix
- Move measurement from periodic sampling to continuous, system-driven monitoring
- Partner with Order Management and AR operations as their quality partner
- Review new processes, process changes, commercial models, and exceptions against policy and control requirements
- Build compliance into new products, channels, commercial models, and regions
- Own O2C policies, control ownership, and segregation of duties
- Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal
- Perform independent review activities
- Create reusable, pre-approved process patterns and guardrails
- Work with Billing Engineering, GTM Systems, and Business Technology to build controls and accuracy checks into the systems themselves
- Deploy AI and automation for exception detection, reconciliation, anomaly detection, and evidence collection
Minimum qualifications:
- Hands-on experience designing and running audit, quality, or revenue assurance programs
- Working knowledge of revenue recognition (ASC 606) and experience partnering with internal and external auditors
- Experience with contracting systems, billing platforms, or ERP systems
- Proficiency with SQL or similar tools for analyzing and testing transactional data
- Experience using automation or AI for monitoring, testing, or reporting
Preferred qualifications:
- 10+ years of progressive experience in revenue operations, billing operations, revenue assurance, finance operations, or internal controls
- A track record of simplifying processes
- A degree in Accounting, Finance, Business, Engineering, or a related field
- CPA, CIA, CISA, or CRISC certification, or Lean Six Sigma or PMP certification
- Experience building or scaling a SOX program
- Experience with global, multi-entity operations
- Experience serving both B2C and B2B customers
- Strong cross-functional influence and clear communication about issues and decisions
- Understanding of AI industry business models and enterprise customer needs
The annual compensation range for this role is $230,000-$300,000 USD.