Description
Join the Green Coast Hotel – MGallery Collection as a Director of Food & Beverage, leading all food and beverage operations to ensure exceptional guest experiences, consistent luxury service standards, effective financial performance, and operational excellence.
Responsibilities include:
- Directing daily operations across restaurants, bars, pool and beach service, banqueting, and other F&B outlets
- Maintaining high food, beverage, and service standards in line with the hotel's luxury positioning and MGallery brand requirements
- Developing and implementing departmental service procedures, quality controls, and guest experience improvement plans
- Collaborating with the Executive Chef and culinary team on menus, product quality, presentation, and outlet concepts
- Reviewing guest feedback, resolving service concerns promptly, and driving continuous improvement in guest satisfaction
- Ensuring efficient coordination with Front Office, Sales, Events, Housekeeping, Finance, and other hotel departments
- Planning operational readiness for seasonal demand, special events, private functions, and peak occupancy periods
Financial responsibilities include:
- Preparing and managing F&B operating budgets, forecasts, revenue targets, and departmental business plans
- Monitoring outlet profitability, food and beverage costs, wastage, stock levels, and purchasing controls
- Analyzing sales and operational reports, identifying variances, and implementing measures to improve productivity and margins
- Collaborating with Finance, Purchasing, Sales, and Revenue teams on pricing, promotions, inventory, and commercial opportunities
As a leader, you will:
- Lead, coach, and develop F&B managers, supervisors, and team members, fostering accountability and a positive service culture
- Oversee staffing plans, schedules, recruitment input, performance reviews, and succession development within the department
- Ensure service training, product knowledge, and continuous skills development for F&B colleagues
- Promote teamwork, professional appearance, guest-focused behavior, and consistent application of hotel policies
You will also ensure compliance with HACCP, food safety, sanitation, occupational health and safety, licensing, and applicable local regulations.
The company provides accommodation, daily transportation between the accommodation and the hotel, and two meals per day on working days. Additionally, the company covers round-trip flight tickets from the candidate's home country, including airport transfers upon arrival and departure.