Description
We are seeking a General Merchandise Team Leader to join our team at Target. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members and providing a consistent experience for our guests.
The starting pay range for this position per hour is $20.50 - $22.50, and the full pay range for this position per hour is $20.50 - $34.85. Pay is based on several factors, including labour markets, education, work experience, and certifications.
As a General Merchandise Team Leader, you will:
- Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensure every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educate team members on how operational procedures affect inventory management, store profitability, and product availability
- Help assess reporting to identify gaps in GM processes and assist in developing a plan to resolve
- Be an expert of operations, accuracy, process, and efficiency
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Establish clear goals and expectations and hold team members accountable to expectations
- Help with efficient delivery to our guests by leading pick, pack, and ship fulfilment work accurately
- Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Stay informed about relevant trends and products to educate team members
- Evaluate candidates for open positions and develop a guest-centric team
- Identify team members for future leader positions and utilise growth development to build a talent pool within your department
- Support guest services such as back-up cashier and digital fulfilment processes
- Demonstrate inclusivity by valuing diverse voices and approaches
- Demonstrate a culture of ethical conduct, following all Target policies and safety procedures
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
We are looking for someone who:
- Enjoys interacting and helping others
- Thrives in a fast-moving, highly active, and physically demanding role
- Is open to working a variable work schedule with varying hours, days, or shifts
- Has a high school diploma or equivalent
- Is 18 years or older
- Has previous retail experience (preferred but not required)
- Can lead and hold others accountable
- Can communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Can work independently and as part of a team
- Can manage workload and prioritise tasks independently
- Has a welcoming and helpful attitude towards all guests and other team members
- Has effective communication skills
Benefits of working at Target include:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation