Description
The Inbound Operations Team Leader role at Target involves leading a team to ensure that products are available for purchase and that the sales floor is well-stocked and organised.
The starting pay range for this position is $25.25 - $27.25 per hour, with a full pay range of $25.25 - $42.95 per hour.
Responsibilities:
- Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
- Provide feedback and hold team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities and take action to improve
- Lead and share expertise in operations, freshness, accuracy, and efficiency
- Establish clear goals and expectations and hold team members accountable
- Utilise workload planning tools to complete all scheduled workload
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Assess all GM backroom and sales floor areas to identify gaps and develop a plan to resolve issues
- Enable a consistent experience for guests by ensuring product is available for purchase
- Assist with organisational and operational change
- Build a team of GM Experts from initial selection through onboarding and learning
- Demonstrate inclusivity and a culture of ethical conduct, safety, and compliance
- Lead and demonstrate a safety culture
- Model the execution of physical security processes
- Support merchandise protection strategies
- Occasionally assume store-level leadership on duty responsibilities
- Address all store and offsite emergency and compliance needs
- Support guest services
Requirements:
- High school degree or equivalent
- Age 18 or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Ability to learn and adapt to current technology needs
- Ability to work independently and as part of a team
- Ability to manage workload and prioritise tasks independently
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation