Description
We are seeking an experienced Cabinet Support Manager to lead the effective running of the Leader's Office and Cabinet support service. This is a high-profile opportunity to shape a responsive, professional, and trusted function at the heart of the Council, ensuring executive business, casework, correspondence, diaries, and governance processes are coordinated seamlessly.
You will lead and develop a team providing comprehensive support to the Leader and Cabinet Members. You will set clear standards, strengthen ways of working, and create the resilience needed to respond to changing political and organisational priorities.
Key responsibilities include:
- Overseeing high-volume casework and correspondence, executive diary arrangements, briefings, and Cabinet activity
- Ensuring information is accurate, timely, and appropriately handled
- Working closely with Members, senior officers, and external partners
- Using sound judgement to anticipate issues, manage sensitive matters, and uphold the highest standards of confidentiality, governance, and service
Requirements:
- Significant experience of providing senior-level executive support in a complex, fast-paced organisation
- Proven leadership and people-management skills
- Experience of managing high-volume correspondence, casework, or comparable customer-facing workflows
- Excellent written communication, organisation, and prioritisation skills
- Sound judgement, discretion, and the confidence to operate in a high-profile, politically sensitive environment
At Hammersmith & Fulham, we take a different perspective on local government. We want to deliver better outcomes and build a stronger, safer, and kinder borough. You will join an ambitious organisation that values compassion, collaboration, inclusivity, and continuous improvement, with opportunities to learn, develop, and make a visible contribution.
This is an agile role with standard working hours and flexibility required. Regular evening and occasional weekend working will be needed to support Cabinet and civic duties.
The post is politically restricted under the Local Government and Housing Act 1989.
In return, you will have access to a comprehensive total reward package, including flexible working arrangements.