High Value Case Manager

At Morgan & Morgan, the work we do matters. We're a leading personal injury law firm dedicated to protecting people's rights against insurance companies, large corporations, and defective goods.

As a High Value Case Manager, you will be highly organised and work on a varied caseload. You will assist attorneys in developing settlements, preparing documents, and correspondence as needed. The ideal candidate is customer-focused and empathetic.

Responsibilities

• Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
• Order medical records from providers and communicate with them during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers
• Negotiate deductions of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organised case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopses when required
• The role is in-office five days per week
• Perform other related duties as assigned to meet the needs of the business

Qualifications

• Bachelor's Degree (preferred)
• Prior experience as a case manager (preferred)
• At least 2 years of legal or insurance adjuster experience
• Ability to multitask, organise, prioritise, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong written and verbal communication skills, as well as attention to detail
• Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
• Strong negotiating skills

Benefits

• Medical and dental insurance
• 401(k) plan
• Paid time off and paid holidays