Description
We are seeking an Inside Sales Representative to support the Transportation and Energy Business Group (TEBG) at 3M. As an Inside Sales Representative, you will develop and grow relationships with end-users, providing technical assistance and identifying products to meet their needs. You will utilize your product knowledge to upsell and cross-sell strategically aligned products and meet monthly sales goals.
Primary Responsibilities:
- Grow 3M TEBG business through telephone sales
- Attain set outbound call activity in conjunction with expectations of the Inside Sales organization
- Respond to inbound customer inquiries and warm leads to provide solutions to end-users
- Develop strategic approaches with the business area to attain sales quota, sales quality, and sales productivity metrics
- Establish and maintain customer contacts and relationships, understanding the customer's business and applications to influence key decision-makers
- Manage and analyze customer data, perform market and competition analysis
- Identify market trends and account needs, reacting to market activity and reaching favourable sales goals
- Maintain and update a working Sales Plan with strategies and tactics to achieve annual sales forecast
- Drive campaigns created from division Marketers to grow new product sales and overall territory growth
- Introduce new products, communicate promotions and value to relevant customers and prospects
- Demonstrate a proficient level of procedural and technical product knowledge to identify products that meet customer needs
- Work with Industrial Distribution when appropriate to grow collective account base
- Share best practices with the team to promote a positive team environment
Basic Qualifications:
- Possess a bachelor's or associate degree or equivalent experience
- Minimum of one (1) year of combined experience in sales and/or customer service
Preferred Qualifications:
- CRM experience/pipeline management
- Strong active listening skills
- Experience in selling through distribution channels
- Experience in selling into end-user companies
- Three (3) years Inside sales or field sales experience highly desirable
- Excellent oral and written communication, including presentation skills
- Ability to work in a high-volume, rapidly changing environment
- Ability to work in a team environment and willing to collaborate and compromise, including team leadership
- Strong organizational skills with the ability to stay focused on tasks
- Good interpersonal skills