Description
Mastercard is seeking a Director, Product Management to lead the continued productization of the Global Portfolio Optimization (GPO) operational framework. The successful candidate will play a critical leadership role in defining and scaling the capabilities that enable GPO to accelerate the journey from insight to action.
The Director, Product Management, Global Portfolio Optimization (Target) will work closely with Business & Market Intelligence (B&MI), product teams, technology partners, and stakeholders across Mastercard to drive the continued productization of GPO's end-to-end operating model.
Key responsibilities:
- Lead the evolution of how portfolio optimization insights are transformed into scalable products, recommendations, and actions through Mastercard's Intelligence Centre (MIC) platform.
- Define and drive GPO's AI strategy, identifying opportunities to leverage emerging technologies, automation, and advanced analytics to increase team effectiveness, accelerate decision-making, and enhance issuer outcomes.
- Collaborate closely with stakeholders across the GPO verticals to understand end-to-end workflows, identify pain points and opportunities, define product requirements, and deliver solutions that improve efficiency, automation, scalability, and business impact.
- Develop deep understanding of Mastercard products, platforms, and capabilities that can enhance issuer portfolio performance across current and future GPO priorities.
- Build and maintain strong partnerships with product owners, platform leaders, and cross-functional stakeholders across Mastercard to identify opportunities for integration, capability reuse, and accelerated delivery of value to issuers.
- Translate complex business challenges into clear product requirements, business cases, prioritization frameworks, and measurable success metrics.
- Establish KPI frameworks and measurement approaches to evaluate the effectiveness, adoption, and impact of newly deployed products and capabilities.
- Lead cross-functional teams through the product lifecycle from opportunity identification and concept development through implementation, adoption, and optimization.
Requirements:
- Significant product management experience with a proven track record of defining, building, launching, and scaling technology-enabled products, platforms, or capabilities.
- Strong product management fundamentals, including customer discovery, requirements definition, roadmap development, prioritization, product delivery, and performance measurement.
- Technical fluency and comfort working closely with engineering, data science, analytics, AI, and platform teams.
- Highly quantitative and analytically minded, with demonstrated ability to leverage data, experimentation, and insights to drive decision-making and business outcomes.
- Strong understanding of AI technologies, generative AI, machine learning applications, and automation opportunities.
- Demonstrated experience leading cross-functional initiatives involving analytics, data products, workflow transformation, operational optimization, or AI-enabled solutions.