Description
We're looking for a Bodily Injury Adjuster to join our team in Norfolk, VA. As a Bodily Injury Adjuster, you will adjust third-party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims involving bodily injury, personal injury, or wrongdoing.
This is a full-time, home-based role that may require occasional travel for claims meetings, seminars, or scene investigations.
Key Responsibilities
- Review and manage your workflow and claim system reminders daily, making significant progress on tasks within 72 hours
- Review new claims assignments within 24 hours and complete a Plan of Action
- Contact insured/claimant within 24 hours of assignment
- Gather evidence, interview claimants and witnesses, and request payment authorization according to client guidelines
- Determine attorney involvement and communicate professionally with clients
- Meet continuing education requirements and maintain a 95% claim closure ratio
- Report to excess carriers and handle summons and complaints
Skills, Knowledge & Expertise
- College degree or equivalent experience
- Adjuster license and CEU credits
- Knowledge of tort law, bad faith procedures, and liability principles
- Experience with bodily injury claims and proficiency with Microsoft Office Suite
- Excellent communication and time management skills
- Ability to work independently and prioritize tasks effectively
Benefits
- Comprehensive benefits package, including medical, dental, and vision plans
- 401(k) plan with employer matching
- Time-off policies and paid holidays
- Life insurance and disability coverage