Description
Davies North America is seeking an experienced Casualty/Liability Field Adjuster to investigate and evaluate casualty and liability claims in the field.
This position is responsible for conducting thorough investigations, gathering statements and documentation, evaluating liability and damages, and preparing clear, timely reports to support the claims-handling process.
The ideal candidate has strong casualty claims experience, excellent investigative and communication skills, and the ability to independently manage field assignments while providing professional service to clients, insureds, claimants, witnesses, and other involved parties.
Key Responsibilities
- Conduct field investigations of casualty and liability claims, including automobile, general liability, premises liability, and property-related casualty losses.
- Interview insureds, claimants, witnesses, and other relevant parties to obtain detailed statements and facts surrounding each loss.
- Inspect and document accident or loss locations, including photographs and other relevant evidence.
- Obtain police reports, medical documentation, estimates, records, and other information necessary to complete investigations.
- Analyze facts and evidence to assist with determining liability and evaluating damages.
- Identify potential coverage, liability, subrogation, fraud, or recovery issues and communicate findings appropriately.
- Prepare detailed, accurate, and timely investigative reports.
- Maintain organized claim documentation and accurate activity notes.
- Communicate professionally with clients, policyholders, claimants, attorneys, vendors, and other stakeholders.
- Manage an assigned caseload and prioritize field assignments to meet client expectations and deadlines.
- Maintain compliance with applicable state regulations, licensing requirements, client guidelines, and company procedures.
Skills, Knowledge & Expertise
- Must have active TX (highly preferred) or FL adjusters license.
- 3+ years of casualty or liability claims adjusting/investigative experience.
- Prior independent adjusting, TPA, or insurance carrier experience.
- Experience handling complex liability investigations and taking recorded statements.
- Multi-state adjuster licensing is a plus.
- Prior experience handling casualty, liability, or field claims investigations strongly preferred.
- Experience investigating automobile liability, general liability, premises liability, or similar casualty claims.
- Strong interviewing, investigation, documentation, and report-writing skills.
- Ability to analyze claim information and clearly communicate investigative findings.
- Strong organizational and time-management skills with the ability to independently manage multiple assignments.
- Excellent written and verbal communication skills.
- Comfortable working independently in a field-based environment.
- Proficiency with claims management systems, Microsoft Office, and mobile technology.
- Valid driver's license and reliable transportation required.
- Ability to travel throughout the assigned territory.
- Appropriate adjuster license(s) required or ability to obtain licensing based on state and client requirements.
Benefits
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
- Paid holidays
- Life insurance and short-term and long-term disability coverage