Sr. HRIS Analyst

At PointClickCare, our mission is simple: to help providers deliver exceptional care. And that starts with our people.

As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.

Position Summary: This role provides senior-level HRIS support, solutions and coverage, ensuring continuity of day-to-day HR systems operations while supporting ongoing HR technology initiatives. The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.

Key Responsibilities:

• Serve as the primary HRIS partner for core HCM modules (primarily SAP SuccessFactors Employee Central, Compensation, Recruiting, Onboarding, Payroll, Talent modules and Learning technologies).
• Provide hands-on configuration, troubleshooting, and support across the employee lifecycle.
• Support HR and Payroll teams with issue resolution, data corrections, and system inquiries.
• Support planning and launch of annual cycles namely Employee Objective Setting, Compensation Planning, template configuration and mass-change file uploads.
• Provide guidance and system training to administrators, program owners, and other platform users.

System Enhancements, Releases & Integrations

• Manage and execute system changes including configuration updates, releases, enhancements, and integrations.
• Support HR system integrations and data feeds using middleware or APIs (e.g., Dell Boomi, SAP CPI, file-based integrations).
• Partner with IT and vendors to resolve defects, manage incidents, and coordinate fixes.
• Identify new or under-utilized system capabilities, including embedded AI and automation features, to continually improve functionality and user workflows.

Data Management, Security & Compliance

• Perform data migration activities, mass uploads, data mapping, and validation.
• Maintain Role-Based Permissions (RBP), workflow rules, MDF objects, and foundation objects.
• Conduct data audits, support compliance activities, and ensure data integrity across systems.

Testing & Change Support

• Lead and execute testing activities including SIT, UAT, regression, and end-to-end testing.
• Support HR-led initiatives such as compensation planning cycles, reporting changes, and process updates.
• Document changes, processes, and configuration decisions for continuity and audit readiness.

Reporting & Insights

• Support standard and ad hoc reporting across HRIS platforms.
• Assist with dashboards, audits, and workforce analytics using SuccessFactors reporting and/or Power BI.
• Partner with HR stakeholders to translate reporting needs into system solutions.

Future-State Readiness

• Contribute to migration preparation activities such as data cleanup, configuration rationalization, and reporting alignment.

Required Skills & Qualifications:

• 7+ years of senior HRIS experience in large enterprise environments.
• Bachelor’s degree in HR, Information Systems, Business, or a related field.
• Strong hands-on experience with SAP SuccessFactors, especially Employee Central, including backend.
• Workday experience (support, reporting, security, migration activities).
• Experience with REST APIs, HR system integrations, data feeds, and/or middleware.
• Proven experience supporting HRIS operations during high-volume, business-critical periods.
• Strong testing, data validation, and troubleshooting skills.
• Ability to operate independently with minimal ramp-up.

Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!