Skip to content
Updated How AI-exposed are the skills employers are hiring for? See the data →

From the employer's careers site First seen 26 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

Apply on Telstra

Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and empowering customers to find the right products and services to transform their telecommunications experience.

You'll work in one of our retail stores across various locations, including Tweed City, Burleigh Heads, Coomera, Elanora, Helensvale, Pacific Fair, Robina, and Runaway Bay.

Your responsibilities will include:

  • Delivering exceptional customer experiences and helping customers find the right products and services
  • Being the go-to tech expert and staying up-to-date with the latest gadgets and services
  • Achieving and exceeding sales targets and KPIs
  • Collaborating with your team to create a welcoming environment

We offer a range of benefits, including:

  • 30% off Telstra services and exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Access to over 17,000 learning programs through LinkedIn Learning and development opportunities
  • Flexible working hours and a supportive approach to parental leave
  • Monthly performance rewards and recognition programs
  • An inclusive culture where everyone's unique perspective is valued and respected

To be successful in this role, you'll need:

  • Great communication skills and a solution-oriented approach
  • Sales drive and motivation to achieve and exceed sales targets and KPIs
  • Passion for learning and growing your skills in a dynamic environment
  • Resilience and positivity, even in busy times
  • Previous customer-facing experience is a plus, but not required

Skills

Required

Nice to have

  • previous customer-facing experience
Apply on Telstra