Description
The Food Service Team Leader role at Target involves leading a team to provide exceptional guest experiences, managing food service operations, and driving sales growth.
As a Food Service Team Leader, you will be responsible for:
- Delivering guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensuring every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observing and providing feedback to team members, holding them accountable while recognising great guest experience moments
- Reviewing area guest, financial, and team outcome metrics to identify opportunities and taking action to improve
- Planning department workload to support business priorities and deliver sales
- Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining, and developing talent
- Following all food safety requirements and cleaning routines
- Validating and following up on team members' progress against department checklists and routines
- Leading the team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications
- Ensuring accurate in-stocks by placing store-initiated orders according to best practices
- Making production quantity decisions just in time to ensure freshness, in-stocks, sales, and profitability are achieved consistently
- Remaining up-to-date on relevant trends and products to educate team members
- Participating in team hiring and onboarding processes
- Establishing clear goals and expectations and holding team members accountable
- Demonstrating a culture of ethical conduct, safety, and compliance
- Leading and demonstrating a safety culture through modelling and recognising safe behaviours
- Demonstrating inclusivity by valuing diverse voices and approaches
- Supporting merchandise protection strategies across the total store
- Occasionally assuming store-level leadership on duty responsibilities
- Addressing all store emergency and compliance needs
- Supporting guest services such as back-up cashier, order pick up, and Drive-up
Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.
This role requires:
- High school diploma or equivalent
- Being at least 18 years of age or older
- Previous retail experience preferred but not required
- Strong interest and knowledge of the food service business
- Ability to lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Ability to work independently and as part of a team
- Ability to manage workload and prioritise tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
The starting pay range for this position per hour is $21.00 - $23.00, and the full pay range is $21.00 - $35.70.
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