Description
At Soho House, the Server role involves understanding and discussing menu items, allergies, and presenting an approachable and elevated experience. The Server plays a crucial role in ensuring service success and guest satisfaction.
Main Duties:
- Develop and maintain professional relationships with coworkers and management
- Positively influence members and guests' experience by elevating the dining experience
- Maintain communication and advise Management and Executive Chef on any allergies or potential red flags
- Complete all check out reports at the end of each shift
- Adhere to health and safety policies and company policies
- Ensure food orders are finished being plated and coursed out correctly
- Assist runners and bussers when possible
- Clean and stock server alley and bar area
- Knowledge of the menu, with the ability to make suggestions
Required Skills/Qualifications:
- Minimum of 2+ years' experience in a similar capacity
- Thrive in fast-paced, high-volume environments
- Hospitable, approachable, and passionate about customer service
- Ability to work flexible shifts and schedules
- Ability to take direction and work in a team environment
Physical Requirements:
- Ability to seize, grasp, turn, and hold objects with hands
- Ability to make periodical fast-paced movements
- Ability to move, pull, carry, or lift at least 20 pounds
Benefits:
- Competitive compensation packages
- Health Care + 401K
- Paid Time Off
- Career Development
- Soho Impact
- Learning & Development
- Cookhouse & House Tonic
- Team Events
- Team Meal