Description
Accor is a renowned hotel group with a global presence, operating 5,000 hotels across 38 brands.
As a Food and Beverage Assistant, you will play a vital role in ensuring exceptional customer experiences in our restaurant, buffet, and convenience store.
Main Responsibilities:
- Greet and serve customers according to our brand's style and standards
- Prepare and replenish buffets for breakfast, lunch, and dinner, as well as coffee breaks for events
- Serve guests, offer menu recommendations, and handle payment procedures
- Maintain cleanliness and organization in the dining area, including removing used dishes and utensils
- Actively promote menu items, desserts, and beverages to increase sales
- Manage inventory, control stock levels, and perform monthly inventory reports
- Adhere to hygiene and food safety guidelines, as well as environmental policies
- Collaborate with colleagues to achieve area goals and participate in training and development programs
Requirements:
- Previous experience in customer service and food service
- Ability to work rotating shifts, including evenings, weekends, and holidays
- Knowledge of Office and Internet applications, as well as point-of-sale systems
- Desirable: English language skills
Benefits:
- Competitive salary
- Employee benefits card with discounts at Accor hotels worldwide
- Learning and development programs through our Academies
- Opportunities for talent growth and career advancement
- Community involvement through our Corporate Social Responsibility initiatives