Description
Under the overall supervision of the Chief of Mission and the direct supervisor of the Protection Officer, the Project Associate - Casework will contribute to the provision of protection assistance through case identification, assessment, case management, referrals, follow-up, information provision, and coordination with relevant service providers.
Responsibilities:
- Conduct screening interviews with migrants to identify those requiring assistance.
- Refer eligible beneficiaries for available services, including medical, psychosocial, and legal assistance.
- Provide individualized and group orientation and support to migrants through referrals to services.
- Follow up with IOM partners on assistance provided through referrals.
- Support case management processes and administrative tasks.
- Compile case reports and maintain case files.
- Perform other relevant duties as assigned.
Qualifications:
- Master's degree in Social Sciences, Social Work, Psychology, or related field with two years of experience; or Bachelor's degree with four years of experience.
- Experience in protection case management, particularly with vulnerable populations.
- Knowledge of IOM and inter-agency protection standards.
- Strong interpersonal and teamwork skills.
- Fluency in English required; knowledge of Spanish, Tigrinya, and Arabic an advantage.