Description
We are seeking a Client Enablement Oversight Associate to join our Fixed Income & Currencies (FIC) Client Enablement team within the Institutional Client Group. The successful candidate will play a key role in driving strategic revenue and growth initiatives.
As a Client Enablement Oversight Associate, you will perform a client-facing role covering several of the Institutional Client Group's (ICG's) highest priority clients. You will be responsible for managing their funds onboarding pipeline with them proactively; organizing and coordinating functional inputs to the internal process – (across Credit, Legal, Onboarding Case Management etc.) and face off directly to the key relationship managers in ICG.
Key responsibilities include:
- Back up coverage of key ICG clients making sure that their funds onboarding and related needs are met efficiently; assist the primary coverage in tracking, reporting and resolving issues to effectively meet client expectations – both launch dates and backfill projects
- Close partnership with all functions impacting the funds onboarding processes ensuring key resources are made available as required and all working shared and well articulated priorities
- Supporting the Foreign Exchange (FX) desk in meeting both its new client growth objectives and plugging the gaps with existing clients
- Help improve and drive change for the end-to-end FX onboarding process
- Assist with supporting regional growth initiatives through tracking, reporting and producing MI / presentations to be used for senior management
We offer a competitive compensation package, including:
- A diverse and inclusive environment that embraces change, innovation, and collaboration
- A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
- Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
- Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
- Educational resources, matching gift and volunteer programs
Requirements:
- Proficient relevant work experience in the Banking/Finance industry
- Preferred experience in Change, Relationship Management, Legal or Credit Risk functions
- Experience facing both clients and senior internal stakeholders. Experience in building and managing business process with multiple stakeholders and inputters
- Proven ability to ‘see the big picture’ and define target state processes that are both client-centric and achieve internal efficiency and robust control
- Knowledge of Investment Banking business areas – (the products; clients and their motivations etc)
The salary range for this position in New York City is $90,000 - $110,000.