Description
The Technical Consulting Engineer, Networking (Japanese Speaker) role at Cisco proactively collaborates across functions to ensure a unified customer experience throughout the lifecycle.
You will serve as a technical liaison between customer environments and Cisco product teams, providing feedback to influence product evolution and ensure compatibility with real-world use cases.
Responsibilities:
- Design, deploy, optimize, migrate, and troubleshoot software-based solutions that extend or enhance Cisco products for seamless integration with customer environments and third-party systems.
- Develop and review technical deliverables to support customer engagements, enabling knowledge transfer and long-term customer self-sufficiency.
- Leverage AI and automation to enhance delivery efficiency, innovation, and customer outcomes.
- Build and maintain reusable software tools, APIs, and automation frameworks to support scalable delivery and accelerate time-to-value for customers.
- Develop vertical market expertise to better translate customer business needs into technical solutions.
- Identify potential opportunities for innovation and AI transformation.
- Integrate AI into daily workflows to automate recurring tasks.
- Act as a trusted advisor, helping customers understand decisions and recommendations.
- Expand collaboration across Cisco, vendors, and partners to deliver a consistent and unified approach.
Requirements:
- Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience.
- Professional level (e.g., CCNP) or equivalent relevant certification expected.