We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.

Job Purpose and Summary:

The Pharmacy Technician plays a critical role in supporting the pharmacy team to consistently deliver on the company's brand promise.

Responsibilities:

Support the pharmacy team in delivering operational and service excellence within your store
Assist patients and customers to deliver an exceptional experience
Ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
Contribute to a safe and inclusive culture where all people feel valued and empowered

Specific Responsibilities:

Live our purpose by following all company Standard Operating Procedures (SOPs) at each workstation
Follow pharmacy workflow procedures at each pharmacy workstation
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities
Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remain flexible for both scheduling and business needs
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles

Immunization Responsibilities:

Complete additional licensure and training requirements to obtain Technician Immunizer status
Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions
Monitor for and respond to adverse reactions

Requirements:

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
State-level licensure and national certification requirements vary by state

Essential Functions:

Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: ability to concentrate on a task over a period of time
Customer Service and Team Orientation: actively look for ways to help people, and do so in a friendly manner
Communication Skills: use and understand verbal and written communication to interact with patients and colleagues
Mathematical Reasoning: ability to use math to solve a problem
Problem Resolution: identifying challenging patient or colleague interactions and choosing the best course of action
Physical Demands: be mobile and remain upright for extended periods of time

Preferred Qualifications:

1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs

Schedule and Pay:

Benefits:

Eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues

Description

Skills