Description
Mastercard Identity is seeking a Manager, Product Management to support key areas of the Account Protection portfolio, contributing to the development of a trusted intelligence layer that enables persistent defense across the full lifecycle of an account,from onboarding through monitoring, recovery, and investigation.
The Manager of Product Management, Account Protection plays a key role in Mastercard’s Identity team by contributing to the development of scalable, interoperable solutions that help businesses securely identify and trust consumer accounts across digital ecosystems.
Responsibilities:
- Support the execution of Account Protection products across the account lifecycle
- Contribute to product roadmap development, prioritization, and business case inputs
- Identify and analyze expansion opportunities across monitoring, recovery, modification, and investigation phases
- Support the product lifecycle, including discovery, definition, build, launch, and iteration
- Define and document product requirements and data needs in partnership with Engineering and Data Science
- Engage with customers (issuers, fintechs, platforms) to gather feedback and validate product features
- Translate customer fraud challenges into product requirements and enhancements
- Support go-to-market efforts, including product positioning, sales enablement, and customer discussions
- Contribute to defining data inputs and signals supporting account-level intelligence
- Support innovation efforts to enhance fraud detection and account security capabilities
- Collaborate with stakeholders to align on priorities, timelines, and deliverables
- Assist in pricing, packaging, and monetization analysis
Requirements:
- Experience in Product Management, Data Analytics, Strategy, or related fields, ideally in fraud, identity, risk, payments, or fintech
- Experience contributing to product lifecycle activities and supporting delivery of measurable outcomes
- Foundational understanding of account lifecycle risk
- Familiarity with fraud vectors such as account takeover, synthetic identity, and mule networks
- Exposure to data-driven or API-based products
- Strong collaboration skills and ability to work effectively with cross-functional teams
- Solid analytical and problem-solving abilities
- Clear written and verbal communication skills
- Proficiency in Microsoft Excel, PowerPoint, and Word
- Ability to adapt in a fast-paced, evolving environment