Description
The Specialist, Technical Operations role supports media operations, content preparation, and distribution activities for internal and external stakeholders across productions, marketing, communications, technical, and events teams.
Responsibilities:
- Process internal requests and resources within internal systems for work orders, post-production schedule management, and adjust for 3rd party inquiries.
- Troubleshoot technical requests on the fly to support departments for program duplication needs and distribution.
- Onboard and support requests in the MediaSilo/screening sites.
- Work with high-profile content that will be distributed across internal and external teams.
- Maintain on-time delivery of priority materials from the Event tracker.
- Assist Corp. Communications for full staffing events requiring the A/V team expertise.
- Oversee the organisation and tracking of audio/video equipment through equipment check-in/check-out and inventory control processes, ensuring camera systems and related gear are operational, production-ready, and accurately accounted for.
Basic Qualifications:
- Minimum 3 years of experience in media operations, content distribution, post-production, mastering, or other event/distribution-related functions.
- Strong organisational, communication, and customer-service skills.
- Experience working with digital media assets and content delivery systems.
- Must have a good understanding of the motion picture post-production process (asset creation, versioning, and QC) and technical delivery requirements (codec, aspect ratios, and audio layouts); in addition to localisation, documentation, and captions.
- Demonstrated experience maintaining and tracking audio/video production equipment, including cameras, microphones, tripods, batteries, chargers, and SD cards, with proficiency using Airtable or similar inventory management systems to ensure equipment readiness and accountability.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Qualifications:
- Experience with MediaSilo, PIX, Frame.io, Aspera, Airtable, or similar systems.
- Knowledge of media workflows, file formats, and digital asset management practices.
- Experience supporting media distribution, content operations, or post-production teams.
The hiring range for this position in Washington, DC is $60,400 to $80,900 per year.