Description
We're excited to bring Berenjak to Chicago, inspired by the beloved neighborhood kebab houses of Tehran. As we prepare to open our doors, we're looking for passionate and dedicated people to join our founding team.
The Role… At Soho House, a Server is responsible for understanding, discussing, and educating members and guests on all menu items, allergies associated (if applicable), while presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction.
Main Duties:
- Develop and maintain professional relationships with all coworkers and management
- Positively influence members and guests' experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales
- Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night
- Complete all check-out reports at the end of each shift and have it double-checked and signed by management
- Adhere to health and safety policies as well as all Company policies, procedures, standards, and local, state, and federal law as applicable
- Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
- Assist runners and bussers when possible with expo and service bar tickets to support all table orders
- Clean and stock server alley and bar area, polish silverware, plates, and/or glassware as needed
- Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests
Required Skills/Qualifications:
- Minimum of 2+ years' experience in a similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem-solving under pressure
- Must be hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment, and autonomously
- Tips certified and POS knowledge
Physical Requirements:
- Must be able to seize, grasp, turn, and hold objects with hands
- Must be able to make periodical fast-paced movements to go from one part of the property to others
- Must be able to move, pull, carry, or lift at least 20 pounds
- Must be able to occasionally kneel, bend, crouch, and climb
- Must be able to perform physical activities such as lifting, cleaning, and stooping
- Must be able to stand, walk, lift, and bend for long periods of time
Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Benefits include:
- Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision, as well as Retirement fund with a 2% match
- Paid Time Off: Full-Time Employees have sick days + vacation days
- Career Development: Soho House can progress your career domestically or internationally, as well as managerially or technically
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability
- Learning & Development: An extensive range of internally and externally run courses are available for all employees
- Cookhouse & House Tonic: Celebrating our passion for food and drink
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
- Team Meal: Whilst on duty in our Houses & Restaurants, you will be provided with a substantial meal free of charge