Description
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L.
Responsibilities:
- Acting as the strategic and operational backbone for a Product or GTM organization - identifying the highest-leverage opportunities and driving them to clean outcomes
- Leading important product strategy and cross-functional work, such as launching new products, improving go-to-market motions, or accelerating revenue
- Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales
- Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
- Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier
Qualifications:
- 6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
- Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
- High agency, sense of ownership, and willingness to roll up your sleeves
- Ability to build relationships at all levels and drive cross-functional teams to action
- Familiarity with AI tools and agents to accelerate workflows is a plus
- Knowledge of SQL and Tableau preferred
- Experience in fintech, payments, or high-growth SaaS preferred
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).