Description
As a Strategic Account Manager at Agoda, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth.
You will develop long-lasting relationships with key supply partners to enable Agoda's growth in the region, maintain regular and meaningful engagement with Agoda's key supply partners, analyze large datasets to propose tailor-made solutions to Agoda's supply partners, and leverage analytical and problem-solving skills to identify new opportunities to grow Agoda's business.
Responsibilities include:
- Developing long-lasting relationships with key supply partners
- Maintaining regular and meaningful engagement with Agoda's key supply partners
- Analyzing large datasets to propose tailor-made solutions
- Leveraging analytical and problem-solving skills to identify new opportunities
- Training and informing clients of new and existing technologies, tools, and models
- Preparing materials to aid in growing our business during partner meetings
- Responding to partners' requests in a timely and effective manner
- Gaining buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns
- Delivering on country KPIs, growth targets, and country strategic initiatives
- Supporting the Area Manager in preparing country reporting for senior stakeholders
Requirements:
- Bachelor's degree
- Minimum 3-5 years of experience in business development and/or account management
- Strong interpersonal skills and ability to influence both external and internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem-solving skills
- Team player with a professional 'get it done' attitude and work ethic
- Proven success in acquiring, building, and maintaining long-term customer relationships
- Adapts well to change and able to work in a fast-paced environment
- Ability to create new, innovative ideas
- Native level Japanese to communicate with clients speaking Japanese and intermediate English to communicate internally