Description
As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales.
Key Responsibilities:
- Provide excellent service and solutions to all current and future Members
- Stay current with new products, features, and content
- Help customers find the right product fit for their needs
- Meet or exceed established performance goals
- Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
- Engage in cross-departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support
Requirements:
- Approachable, a good listener, and empathetic
- Sales, service, or fitness experience in a customer-centric environment
- Ability to create immersive customer experiences
- Strong verbal and written communication skills
- Ambitious, hardworking, and team-oriented
- Flexible with your schedule, including the ability to work evenings, weekends, and holidays
- Passion for health and wellness