Description
We are seeking a Patient Support Program Representative to join our team in São Paulo, Brazil. The successful candidate will provide remote guidance to patients participating in our Patient Support Program (PSP).
Responsibilities:
- Provide remote support and guidance to patients participating in the PSP
- Clarify treatment-related queries and ensure correct medication usage
- Promote health education and encourage treatment adherence
- Record patient interactions and information in our system, following program procedures
- Monitor program processes and activities
- Ensure high-quality patient interactions, adhering to protocols and compliance standards
- Foster a welcoming environment, contributing to a positive patient experience
Requirements:
- Bachelor's degree in Nursing or Pharmacy
- Excellent communication and public interaction skills
- Basic computer skills and proficiency in Microsoft Office
- Interest in patient support and care
- Empathetic, organized, and detail-oriented individual
What We Offer:
- Competitive salary
- Opportunity to work with a leading global healthcare company
- Collaborative and inclusive work environment
About IQVIA:
IQVIA is committed to creating an inclusive and diverse work environment. We welcome applications from individuals of all backgrounds and perspectives.
Important Notice:
IQVIA only contacts candidates through official recruitment channels. Be cautious of suspicious communications and verify any contact through our official channels.